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FOR YOUR PROTECTION
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How is size determined?
Size is determined by adding the length and width and then dividing by two. In other
words, it is the average of the two dimensions.
How do I pay?
You may pay by credit card, money order, or personal check. Make checks payable to
Will I be able to approve my art before my patches are produced?
Yes. All artwork is emailed to you before going to production, unless you request
otherwise. If you do not have an email address, a sales executive will make arrangements with you so you
can send your artwork via another method.
Will I be able to see a sample of my patches before they are all made?
Yes. Usually within three business days of artwork approval, per your request, we
will email you a sample of your sewn-out patch to ensure you are satisfied with every detail of your
How long will it take to receive my patches?
Production time is typically never less than 7-10 business days from pre-production